Residential Property Manager

Job Specification

Job Title: Residential Property Manager
Reports to:Head of Property Management
Location: Sale, Cheshire

Role Overview

Xenia Lettings are seeking an experienced and highly motivated Residential Property Manager to work within their busy Property Management Office based in Sale.

Reporting to the Head of Property Management, the ideal candidate must have a proven track record of consistent high performance within a busy property management department, specialising in student letting.

You must be highly organised with excellent communication skills across a varied demographic, have excellent customer service skills and be capable of managing a complex workload.

The successful candidate will be an integral part of the Xenia Lettings team during an exciting new phase for the business.

Key Responsibilities:

Responsible for the day to day management of a large portfolio of both student and residential properties in a variety of areas
Provide excellent customer service to both landlords and tenants alike
Arrange tenancy agreements, payments, contract signing, deposit registration and any other associated paperwork
Work with the site teams to arrange repairs and maintenance as required
Maintain high occupancy rates in buildings alongside the on-site teams
Be the first point of contact for new investors/owners
Be resilient with a can do and positive attitude

Qualifications & Experience:

Minimum of 2 years experience in a busy property management office
Experience of student lettings
ARLA qualified is a significant advantage
Ability to speak other languages would be desirable but not essential

Skills & Abilities

Excellent verbal and written communication skills
Excellent interpersonal skills to build and develop strong relationships
Working knowledge of Microsoft Office and Excel
Ability to establish priorities and manage a complex workload
Flexible, with demonstrable ability to work on own initiative and as part of a team