Behind the scenes – Justian Hansen
We’ve spent a few minutes catching up with our Property Manager, Justian Hansen so you can get to know more about him and his role at Xenia Lettings!
Tell us a little bit about your role…
I’m a Property Manager who has recently started at Xenia Lettings! My previous role has many similarities, although it’s a different role!
How did you get to where you are today?
Prior to my job at Xenia Lettings, I was at an Estate agency brand for 10 months; however, I was attracted to this role and this business and took the chance to move! Before that I worked 4 years for a Housing Association group running their Customer Drop-Ins in Gorton and Hulme, which was challenging and incredibly rewarding, I really learnt to visibly listen… and talk slowly, softly and calmly to help the customers!
What would you say makes Xenia Lettings stand out?
I was very impressed with the friendliness when I came for the interview and got a fantastic ‘vibe’ that made me really want to be offered the role, I also like the fact we are a growing business.
What do you love about your role?
I love solving challenges, thinking outside the box and the chance to surprise customers!
What’s the best advice you’ve ever heard?
Angry people are often reacting to other things in their lives, and sometimes people just need to vent, give them their space and then see what you can solve straight away and what needs time.
What’s one thing most people don’t know about you?
I crashed my first ever car before I even left the Dealership and had to make a £2,500.00 insurance claim for damages to two other cars.
If you could choose a superpower, what would it be?
This is a tough one! I would love to be able to talk to animals, not very super, but I’d like to know why my doggo does the things he does!